Rich messaging
Rich, verified messages in your customer's default inbox.
Overview
The next generation of SMS
RCS (Rich Communication Services) is the next generation of SMS. It gives your messages the look and interactivity of an app, without anyone installing one. We handle brand verification, template design, setup and optimisation, so your campaigns can go live quickly.
- Verified sender
- Carousels & quick replies
- Read receipts
What's included
Everything you need from RCS Business Messaging.
- 01
Verified sender
Your business name, logo and a verification badge appear on every message.
- 02
Images and video
Show products, banners and demos in the conversation, with no external links.
- 03
Product carousels
Let customers swipe through several products or offers in one message.
- 04
Quick replies and actions
One-tap buttons to confirm, choose, call, open a website or buy.
- 05
Read receipts
See exactly when each message was delivered and read.
- 06
Campaign analytics
Delivery, reads, button taps and conversions in one dashboard.
Why it works
What this channel does for you.
Higher engagement
Visual, interactive messages earn more opens and responses than plain text.
Stronger trust
Verified branding reduces doubt and protects customers from look-alike senders.
SMS fallback
On phones without RCS, your message is delivered automatically as a standard SMS.
FAQ
RCS Business Messaging, answered.
Common questions about this service. Anything else, just ask.
What is RCS Business Messaging?
RCS lets brands send rich, interactive messages — images, videos, carousels and action buttons — directly in the default messaging app on supported Android and iOS phones.
How is RCS different from SMS?
SMS is plain text. RCS adds a verified sender identity, rich media, read receipts, delivery tracking, quick-reply buttons and suggested actions, for an app-like experience.
Do all phones support RCS?
Most modern Android phones support RCS and support on iOS is growing. Where a phone doesn't support it, the message automatically falls back to SMS, so everyone on your list receives it.
How does the verified sender work?
Your business name, logo and a verification badge appear in the conversation. Customers can see the message is genuinely from you, which builds trust and reduces spoofing.
What do you handle during setup?
Everything: brand verification, carrier registration, template design and approval, technical setup and the first campaign launch.
Can RCS connect to my CRM or marketing tools?
Yes. We integrate RCS with your CRM, website or marketing platform through APIs for triggered campaigns, lead capture and automated follow-ups.
Works well with